Privacy Policy - End User
Zencaptcha

Zencaptcha protects websites, online services, and applications from bots, spam, and abuse, with a focus on protecting the personal data and privacy of end users. As a European company based in Luxembourg, we place great importance on complying with strict data protection policies and ensuring that the personal data of end users is not abused and the collected information of end users never leaves the EU. Our extensive security measures and technologies ensure a trustworthy and secure use of Zencaptcha, collecting as little information as possible. Below, you can see for yourself how little Zencaptcha collects about end users.
Integrator: Person or company that has integrated the Zencaptcha software into their website or online service to protect it.
End user: Individuals who interact with the Zencaptcha software through the integrator's website.

1 Cookies

Zencaptcha does not use cookies and does not store cookies on end users' devices.
A cookie is a small data record that is stored by a visited website on a user's device in the context of computers and the Internet. It serves various purposes, primarily to improve the browsing experience and provide personalized features. Cookies contain information such as user settings, login data, and browsing activities. They help websites remember specific user settings, track user behavior for analysis purposes, and enable features such as personalized recommendations or targeted advertising.

2 Collected Information

Log data: Information automatically collected as a result of using Zencaptcha on the integrator's website, application, or service, such as IP address, browser type, language and version of the browser software, platform type, device type, operating system, and date and timestamp of access.
We anonymize the IP address and store this anonymized hash only for a maximum of 1 hour on our servers in the EU to detect and prevent abuse of our services.
Integrators have the option to check email addresses for spam and can provide us with the domain of their email addresses. The domain is not personal information and is not stored in our systems.

3 Legal Basis for Processing

Your personal data will only be used in accordance with legal provisions.

- You have given us your consent for one or more specific purposes.
- Processing your data is necessary for us to fulfill legal obligations.
- There is a legitimate interest (e.g., to protect applications and websites), provided that your legitimate personal interests do not override them.
- It is necessary to fulfill a contract in which you are a contracting party.

4 Data Retention

We store your personal data with appropriate protective measures on our own servers in the EU and only for as long as necessary to provide our service.
The above-mentioned personal data can only be accessed by our hosting and server provider.

5 Rights of End Users (under the GDPR)

End users can exercise certain rights regarding their data processed by us. In particular, as far as legally permissible, end users have the right to do the following:

- Access their data. End users have the right to know whether data is being processed by us, to obtain information about certain aspects of the processing, and to obtain a copy of the processed data.
- Verify and rectify. End users have the right to verify the accuracy of their data and request its update or correction.
- Restrict the processing of their data. End users have the right to restrict the processing of their data. In this case, we will not process the data for purposes other than storage.
- Delete or otherwise remove their personal data. End users have the right to request the deletion of their data from us.
- Transfer their data to another controller. End users have the right to receive their data in a structured, commonly used, and machine-readable format and, where technically feasible, to transmit this data to another controller without hindrance.
- Lodge a complaint. End users have the right to lodge a complaint with the relevant data protection authority.
- Withdraw their consent at any time. End users have the right to withdraw their consent if they have previously given consent to the processing of their personal data.
- Object to the processing of their data. End users have the right to object to the processing of their data if the processing is based on a legal basis other than their consent.

6 External Websites

Please note that this privacy policy does not apply to third-party websites, offers, products, or services, even if they are linked to our website or include our service. We also have no control over the privacy policies of external websites and assume no responsibility or liability for them.

7 Changes to this Privacy Policy

All information collected by us is subject to our privacy policy, which is in effect at the time of collecting such information. However, we reserve the right to revise the privacy policy from time to time. If a revision is material, we will inform you, for example, by email. The current version of the privacy policy will always be published on our website. If you have any questions about this privacy policy, please feel free to contact us.
Data Controller and Owner
Email: mail{at}zencaptcha.com
Restoflix Sàrl.-s
Luxemburg
rue de Nospelt 3
Kehlen